Jill Live Terms & Conditions – Complete Platform Usage Policy

1Introduction & Acceptance

Jill Live is an internationally licensed online betting and gaming platform serving Bangladesh and other regions. These Terms and Conditions ("Terms") constitute a legal agreement between Jill Live and each member who uses the platform.

To register or use any service on Jill Live, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• Online gaming must be legal in the country or region where you reside.
• You must play in your own name and with your own funds — not on behalf of anyone else.
• You must read and accept these terms voluntarily and with full awareness.

Jill Live reserves the right to verify eligibility conditions at any time. If a member fails to meet those conditions, the platform has the authority to suspend or restrict their account.

2Account Registration & Verification

Each individual may register only one account on Jill Live. If multiple accounts are found under the same person, Jill Live reserves the right to cancel them and place a hold on any associated balances.

The information provided at registration — name, phone number, and date of birth — must be accurate and genuine. Submitting false details may cause issues when you attempt to withdraw, as Jill Live follows a Know Your Customer (KYC) verification process.

• Identity verification may be required before your first withdrawal.
• A copy of your national ID card or passport may be requested.
• Phone number verification is required for every account.
• It is not possible to create two accounts using the same phone number or email address.

You are solely responsible for keeping your account password and login credentials confidential. Jill Live will not be held liable for any unauthorized activity carried out through your account.

3Deposit & Withdrawal Policy

Jill Live currently supports deposits and withdrawals via bKash, Nagad, Rocket, and direct bank transfer. Additional payment methods may be added in the future.

To initiate a withdrawal, your account must have a sufficient balance. Any portion of funds tied to an incomplete bonus wagering requirement cannot be withdrawn until that requirement is met. Jill Live may request additional documentation to verify a withdrawal request.

4Betting Rules & Terms

A set of general rules applies to all bet types on Jill Live, including Sports Betting, live betting, and casino games.

• Bets cannot be changed once confirmed — Partial or full cash out is available via the Cash Out feature, but only when that option is enabled.
• Minimum bet ৳50 — Across most Sports and Casino markets.
• Maximum Single Bet Limit Depends on membership tier and the specific event.
• Up to 20 matches can be added to a single accumulator bet.
• If a match is cancelled, its odds are removed from the accumulator and the remaining selections are settled accordingly.
• If a technical error results in incorrect odds being displayed, Jill Live reserves the right to void the affected bet.

Odds in live betting change in real time. If the odds shift between the moment you place a bet and the moment it is confirmed in the system, the odds at the time of confirmation will apply. Jill Live informs members of this in advance.

5Bonus & Promotion Terms

Jill Live's bonus program creates extra opportunities for its members. However, each bonus comes with specific conditions — failing to meet them may result in the bonus being forfeited.

• Wagering Multiplier: Typically, you must wager 15× the bonus amount before a withdrawal can be made.
• Bonus Validity: Most bonuses must be used within 30 days of activation.
• Minimum Odds: Bets placed with bonus funds generally require minimum odds of 1.50.
• Multiple bonuses cannot be active on a single account at the same time unless explicitly stated otherwise.
• Withdrawal directly from a bonus balance is not possible — funds can only be withdrawn after the wagering requirements have been met.

Jill Live reserves the right to modify, suspend, or cancel any promotion at any time. Any changes will be communicated on the latest promotions page.

6Prohibited Activities

The following activities are strictly prohibited on Jill Live. If detected, your account may be closed and funds forfeited:

• Operating multiple accounts under the same person's name.
• Opening an account using another person's personal information.
• Placing bets against your own other accounts to meet bonus wagering requirements (arbitrage).
• Using software or bots to place automated bets.
• Attempting to exploit technical glitches or errors on the platform.
• Attempting to hack or gain unauthorized access to another member's account.
• Using the platform for money laundering or any unlawful purpose.

Jill Live monitors suspicious activity and reserves the right to report it to the relevant authorities when necessary. Ensuring fair gaming is one of Jill Live's core responsibilities.

7Account Closure & Suspension

Jill Live may close or temporarily suspend an account in the following circumstances:

• Violation of any clause within these Terms & Conditions.
• Providing false information during identity verification.
• In cases of suspicious betting patterns or suspected fraud.
• By order of a legal authority.

Members can close their own account at any time. Contact the support team and the process will be completed within 24 hours. You will be given the opportunity to withdraw your available balance before closure, unless the account is being closed due to a rule violation.

8Responsible Gaming

Jill Live believes gaming should be a healthy form of entertainment — never a source of stress or harm. That's why every account comes with a set of self-control tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Bet Limits: Set your own maximum stake limit per bet.
• Session Limit: Set a limit on how long you spend on the site.
• Self-Exclusion: Temporarily suspend your account for a set period.

If you feel your gambling habits are getting out of control, do not wait — contact Jill Live's Responsible Play View the page or contact our support team. No one under the age of 18 is permitted to use Jill Live.

9Privacy & Data Protection

Information collected by Jill Live during registration and platform use is used solely for service improvement, identity verification, and legal compliance.

• We do not sell or share personal information with any third parties.
• All transactions are secured with SSL encryption.
• Payment details are not stored on our servers — every transaction is processed independently.
• We may be required to share information in response to lawful requests from legal authorities.

For more details, visit Jill Live's Privacy Policy View page.

10Policy on Changes to Terms

Jill Live reserves the right to modify these terms and conditions, in part or in full, at any time. Any changes will be updated on this page along with a revised date.

For significant changes, members will be notified via email or in-app notification. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms and conditions.

If you have any questions about our terms, reach out at support@jilllive.net or via live chat. Jill Live is committed to full transparency and is always ready to address any questions from its members.