This page explains, in plain English, exactly how your data is collected on Jill Live, what it's used for, and who can access it. For us, privacy isn't just a compliance requirement — it's a commitment.
Last Updated: January 2026
By opening an account or using Jill Live's services, you consent to the data collection and usage practices described in this Privacy Policy. If you have any questions, contact us at support@jilllive.net.
Jill Live is built on the trust of millions of users across Bangladesh. A key part of that trust is keeping personal information safe. This Privacy Policy applies to jill live's official website (jilllive.net), mobile app, and all related services.
Jill Live follows international data protection standards. We believe every user has the right to control their own information — that's why everything on this page is explained in plain language, free of complex legal jargon and written to be understood by everyone.
Jill Live never sells your data, never shares it with third-party advertisers, and never uses it for any purpose without your consent.
Jill Live collects two types of data — information you provide directly, and data generated automatically while you use the platform.
| Data Type | Example | Purpose | Mandatory? |
|---|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification | Yes |
| Contact Information | Phone number, email address | Account Security & Support | Yes |
| Financial Information | BKash/Nagad number, bank details | Payment Processing | Yes |
| Usage Data | Bet history, login times, browser | Service Improvement | Automatic |
| Device Information | IP address, device model, OS | Security & Fraud Prevention | Automatic |
A photo of your National ID or passport may be required for identity verification. These documents are used solely for the KYC process and are stored on secure servers.
Jill Live collects information through the following methods:
Jill Live never collects your data without your knowledge or consent. The purpose of every data collection is clearly stated in this policy.
Jill Live uses the data it collects solely for the following purposes and for no other reason:
Jill Live does not share your information with third-party advertisers. If you do not want to receive promotional emails or SMS, you can turn them off at any time from your account settings.
Jill Live does not sell or share your personal data with third parties for commercial purposes. However, limited data sharing may occur in the following circumstances to keep our services running:
Your data is not shared under any circumstances beyond those stated above. Jill Live contractually requires all third-party service providers to uphold strict confidentiality obligations.
In the event of a future merger or acquisition, Jill Live will notify users in advance and ensure the protection of their data.
Jill Live's website and app use cookies and similar technologies. Cookies are small text files stored in your browser.
Most browsers allow you to disable cookies. However, turning off essential cookies may prevent some Jill Live features from working properly. Jill Live does not use any third-party advertising trackers.
Jill Live does not retain your data longer than necessary. Our general policy is as follows:
You may request that your data be deleted — however, certain information may be required to be retained for legal reasons. In such cases, Jill Live will inform you with an explanation.
All data is stored on servers secured with AES-256 encryption. Regular security audits and penetration testing are conducted.
As a Jill Live member, you have certain rights over your personal data that you can exercise at any time:
To exercise any of these rights, email support@jilllive.net or reach out via live chat. Jill Live typically responds to such requests within 30 days.
Jill Live strictly does not provide services to anyone under the age of 18. Age is verified at registration, and identity documents may be requested if there is any doubt.
If an underage user's account is identified, Jill Live will immediately close the account and delete any data collected. If a parent or guardian suspects their child is using Jill Live, please notify us at support@jilllive.net — we will act promptly.
Jill Live never knowingly collects or processes data from minors.
Jill Live may update this Privacy Policy as needed. Any changes will be published on this page with a revised date, and you will be notified of significant changes via the app or email.
Continuing to use Jill Live after any changes takes effect means you accept the updated policy. If you object to the changes, you always have the option to close your account.
For any privacy-related questions or concerns, please contact us:
This Privacy Policy was originally written in Bengali for our users' convenience. In the event of any discrepancy or dispute over interpretation, the English version published by Jill Live shall be considered the definitive text.
How We Keep Your Personal Data Secure — In Detail
All data stored on our servers is protected with military-grade AES-256 encryption, making it virtually impossible to access from outside.
All communication between your browser and Jill Live's servers is encrypted via HTTPS.
Jill Live never sells or trades your personal data. No information is shared with third-party advertisers.
You can manage everything yourself — unsubscribe from marketing messages, view your data, or request deletion.
Third-party cybersecurity experts regularly audit and test Jill Live's systems.
In the event of a data breach, Jill Live will notify affected members within the legally required timeframe.
A Full Breakdown of Our Technical & Policy Safeguards
The Jill Live app supports biometric login (fingerprint and Face ID) as well as OTP verification, keeping your account secure even if your password is compromised.
Jill Live does not store your bKash PIN, bank password, or card number on its servers. Each transaction is processed independently, and payment details remain with the payment gateway.
Jill Live does not track your GPS or precise location. Only your approximate region is identified via IP address — solely for fraud prevention purposes.
Within Jill Live, only authorized staff can access specific data on a need-to-know basis. All access is logged and regularly audited.
Jill Live will never ask for your password or PIN via email or SMS. If you receive such a message, it is a scam — report it to our support team immediately.
Jill Live complies with international data protection regulations and the directives of its licensing authority. This isn't just on paper — it's reflected in every process we follow.
Two Questions Answered: Live Scores & Account Management
Register with Jill Live — your privacy is fully protected and the service is available entirely in Bangla.